Mid-Nite Snax

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GENERAL INFORMATION

GENERAL POLICIES

TERMS

Net 30 Days

PAYMENTS OF ACCOUNTS

We accept MasterCard, VISA and checks. A convenience charge will be added for credit card use.

PRICING

All prices are subject to change without notice.

DISCLAIMER POLICY

The factory cannot guarantee continuity of exact shade, color, size, weight, texture or construction of finished goods.

OVERRUNS AND UNDERRUNS

Shipments will be considered complete if quantity shipped is within 5% over or under amount ordered.

MINIMUM ORDER

If less than minimum quantity is ordered, a $60.00(V) charge will apply. No order less than $100.00 (Z) will be accepted.

COMPLAINTS

All complaints must be made within 10 days of receipt of merchandise. No returns can be made without authorization from Mid-Nite Snax®. All claims for goods damaged in transit or delayed delivery must be filed with the carrier.

SUBSTITUTIONS

If product is not available at time of shipment, a product of equal or greater value will be substituted.

SEASONAL SHIPPING

Certain products require insulated shipping containers and air shipping during warm weather months. Inquire for cost.

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PURCHASE ORDER INFORMATION

PLACING AN ORDER

Orders are not accepted over the telephone. All orders must be sent by fax or emailed to orders@midnitesnax.com. To avoid duplication, please indicate if orders were previously faxed or emailed. We cannot be responsible for duplicate orders.

SHIPPING DATES

  • Desired shipping date must be specified when placing an order.
  • Please allow for adequate transit time. Specific in-hands dates can only be controlled by next-day or air service where applicable.

ACKNOWLEDGMENTS

An order acknowledgment, with expected ship date, will be sent after artwork has been received and approved. We will need this signed and returned in order for to ship on time.

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PRODUCTION & SHIPPING INFORMATION:

PRODUCTION TIME

10-12 working days after artwork approval. No order will be placed into production until all components of the order are in hand and the artwork is approved.

RUSH SERVICE:

Usually available with an additional charge.Contact factory prior to placing order to obtain quickest ship date.

FREIGHT TERMS

  • F.O.B, Plant.
  • C.O.D shipments not available.
  • Mid-Nite Snax® will ship according to customer routing instructions on purchase order, whenever possible.
  • Any purchase orders not indicating specific routing instructions will be shipped according to our best judgment.Mid-Nite Snax® can only guarantee shipping dates from point of F.O.B and is not responsible for carrier delays or acts of God.
  • Title to merchandise passes to buyer at point at F.O.B. Merchandise is shipped at buyers risk. All goods must be inspected immediately on arrival.Any claims for loss or damaged goods must be filed against the carrier.
  • In the event of a claim, please retain all shipping materials for inspection by carrier.

ADDRESSES

Addresses must contain name, street address, apartment or suite number, city, state and correct zip code. UPS and Federal Express will not deliver to PO boxes and will not accept addresses without correct zip code. To find and correct zip codes there will be a charge of $5.00 (Z) per package. Factory cannot be responsible for lost or delayed packages because of insufficient address. A credit will not be provided for packages that are returned due to inadequate or inaccurate address.

SPLIT SHIPMENTS

$10.00(Z) Per location, after the first location

FOREIGN SHIPMENTS

Available with a $24.00 (V) foreign paperwork charge.

3rd PARTY SHIPPING

Available with $5.00 (Z) handling charge per order.

NORMAL PACKAGING

Bulk-Inquire for special packaging.

CUSTOM PACKAGING

Inquire.

FULFILLMENT

Inquire

MAILING CARTONS

Available. See individual item in catalog for cost.

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CANCELLATIONS OR CHANGES TO ORDERS

CANCELLATIONS

Customer will be invoiced for all work up to time of cancellation or change.

ORDER CHANGES

Changes to orders already in production will result in delayed shipment. This includes any changes in quantity, shipping method, shipping date, address, item or imprint.

Additions to orders already in production will be handled in the following manner:

  1. New purchase order will be required
  2. The addition will be produced based on current production schedule
  3. The quantity of the addition will determine price per unit, not the original order quantity.

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INDIVIDUAL SHIPMENT DETAILS

For your convenience, your orders can be shipped individually to each recipient. These charges are in addition to UPS or Fed Ex residential charges. The cost for dropshipping is $2.00 (V) (per location) if Mid-Nite Snax approved template is followed and $3.50 (V) if template is not followed. We will only use UPS or Fed-Ex for dropshipments. Supplied list must be sent in 48 hours prior to ship date or additional charges will apply. If supplied list does not match the quantity on purchase order, factory will ship balance to customer unless address is provided.

INTERNATIONAL SHIPMENTS

Add $30.00 (V) handling for additional paperwork in addition to applicable dropship charge.

ADDRESSES

Please provide street addresses and confirm each address for accuracy. Additional charges will apply if a product has to be returned or if an address has to be corrected due to incorrect information.

CORRECT FORMAT FOR DROPSHIP LISTS

  1. We will accept MS Excel files.
  2. Lists will only be accepted in PC format.
  3. All hidden rows/columns must be removed from the spreadsheet for factory to process. Lists that are not formatted correctly can be fixed for an additional charge of$3.50 (V) per location.
  4. All addresses must be supplied in a single worksheet.
  5. Excel files must use exact field name shown in template and the cells must be formatted as text.

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SAMPLES

RANDOM SAMPLES

Sample orders must be faxed or emailed to {mailto address="sample@midnitesnax.com" encode="javascript"}. Samples under $15.00 (Z) are available at no charge. We will need shipping number for all sample shipments.

PRE-PRODUCTION SAMPLE:

Item cost plus $50.00(V). The order will be held until approval is given.

SPEC SAMPLES

Item cost, setup charge plus $60.00 (V).

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ADDITIONAL PROGRAMS

FULFILLMENT SERVICES AVAILABLE

Inquire for pricing

12 MONTH PROGRAMS AVAILABLE

Inquire for pricing. Release charge of $10.00(Z) will apply